The Tickets List function can be accessed from:
SubRental Center- Lists
Search. This is a search field that allows you to enter a number and have the system find tickets using the search form. If what you type in returns a single result, then the ticket record will be retrieved and you will not be presented with the search window. For more information regarding search, see Search Settings.
By double clicking on a ticket on the displayed list, you can view it in more detail.