Service Center

tool_128_hotThe Service Center is the main hub for activities related to service orders.

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Recently Accessed Orders

This panel will display any recent orders and how long since the last access.

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Select By

Get various reports displayed in the center from the list below.  Select a report from the drop down list. The system is configured to give this report in a series of batches.  By default, this is 5000 records at a time.  The report will only show 5000 records at a time and you can use the Back and Next buttons to move back and forth.  Use the All button to ignore the batch limits and display all records.  At any time you can press Refresh to force the report to run again.  You can also use the Publish drop down to print the report or create and Excel spreadsheet.

Below is a list of reports available:

Current Activity. Will list all service orders that are currently active.

Estimates. Will list all service estimates (quotes).

Completed Orders. Lists all completed service orders.

Deleted Orders. Lists all deleted service orders.

Equipment with Repair on Return. Lists all equipment being returned for repair.

Equipment with Service on Rental. Lists all rental equipment that has been serviced.

Contracts with Service. Lists all contracts including a service of some kind.

Reservations with Service. Lists all reservations including a service of some kind.

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Navigation

Below is a list of functions that you can perform from the Service Center

Maintenance 

Scheduled Maintenance 

Scheduled Service 

Customer Equipment List 

Orders List 

Customer Equipment 

Free Field Descriptions 

Labor Types

Repair Specifications 

Wait List Alerts 

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Table of Contents 

 

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