The Reverse Payment function can be accessed from:
Customer Center- Receivables
Number. Search by entering the customer number. For more information regarding search, see Search Settings.
Date Range. If you want to narrow your search further, you can specify a date range. From specifies the begging date in your range and To specifies the end date in your range.
You can select Find Check and enter in a specific check number. This option is an alternative to entering a customer number.
Once your list is displayed, select the payments you wish to reverse by checking the corresponding boxes under the Include? option on the left-hand side of the grid.
Hit the Create button on the footer of the page when you are finished.