The Lost Revenue function can be accessed from:
Contract Center- Other
Item#. Type the item number. If the item already exists within the database, it will accept the item. If the item does not exist within the database, a pop-up box will alert you and ask if the name is correct. If you select yes you can add the item even if it doesn’t previously exist.
Description. Type a description of the item.
Type. Choose from the drop-down box the type of item it is.
Date. Type or choose from the drop-down box the date of the lost revenue.
Contract #. Display only. If you are recording your lost revenue while within a contract, the contract number will automatically appear in the form. If you are recording lost revenue outside of a specific contract, the contract number is inapplicable.
Quantity. Type in the quantity of the item that the customer desired.
Dollars Lost. Type in the potential revenue lost.
Reason. Select a reason for lost revenue from the drop-down box. If the reason is not present within the drop-down, type your reason into the box. The new reason you entered will be added to the drop-down list in the future.
Customer #. Type in the customer number. If you are recording your lost revenue while within a contract, the customer number will automatically appear in the form. This information is optional.
Select OK when you are finished entering your information and the lost revenue will be recorded.