Wait List Alerts
The Wait List Alerts function is used to view all customers on the Wait List. Once the item the wait listed customer desires is returned, a pop-up will appear alerting you that a customer is on a wait list for this item. For more information see Wait List Entry.
The Wait List Alerts function can be accessed from:
Contract Center- Other
Service Center- Other
Email. Select if you want to email the customer that their item is available.
Text. Select if you want to text the customer that their item is available.
Create Task. Select if you want to create a task to remind yourself or someone else to contact the customer at a later time. For more information see Create a Task.